GAMBARAN TINGKAT KEPUASAN PASIEN PRE ANESTESI UMUM TERHADAP PEMBERIAN INFORMASI PROSEDUR PEMBIUSAN PRE OPERASI DI RSAD TK.II UDAYANA Ari Suryo Prabowo Fakultas Kesehatan Program Studi D IV Keperawatan Anestesiologi Institut Teknologi Dan Kesehatan Bali Email: [email protected] ABSTRAK Latar Belakang : Pemberian informasi prosedur pembiusan sebelum dilakukan tindakan anestesi harus diberikan oleh tenaga kesehatan khususnya dari dokter anestesi dan penata anestesi. Hasil dari pemberian informasi prosedur pembiusan yang baik akan menimbulkan kepuasan serta kenyamanan psikologis dan fisiologis pasien serta meningkatkan pe ngetahuan pasien mengenai tindakan pembiusan. Tujuan : Menggambarkan tingkat kepuasan pada pasien pre anestesi umum terhadap pemberian informasi prosedur pembiusan pre operasi Metode : Penelitian ini adalah deskriptif dengan teknik non probability sampling d engan metode consecutive sampling kepada seluruh pasien yang dilakukan pembedahan elektif dengan anestesi umum yang termasuk dalam kriteria inklusi pada penelitian ini. Sampel yang digunakan sebanyak 43 sampel. Instrumen pada penelitian ini berupa kuesione r tingkat kepuasan. Teknik analisa yang digunakan yaitu analisa univariat. Hasil : Penelitian didapatkan tingkat kepuasan terhadap pemberian informasi prosedur pembiusan pre operasi dengan jumlah responden 43 sebagian besar responden 33 responden (76,7%) s angat puas dan 10 responden (23,3%) puas. Kesimpulan : Tingkat kepuasan dalam pemberian informasi prosedur pembiusan pre anestesi umum terbanyak pada tingkat kepuasan sangat puas. Kepuasan pasien terhadap pelayanan anestesia khusunya dalam pemberian inform asi prosedur pembiusan harus terus ditingkatkan dan dibutuhkan evaluasi berkelanjutan. Kata Kunci : Tingkat Kepuasan Pasien, Pemberian Informasi, Anestesi Umum

SATISFACTION LEVEL OF PATIENTS IN PRE GENERAL ANESTHESIA TOWARDS TH E PROVISION INFORMATION ON THE PROCEDURE OF PREOPERATIVE ANESTHESIA IN RSAD TK.II UDAYANA Ari Suryo Prabowo Health Faculty D IV Nur sing Anesthesiology and Health Bali Institute of Technology and Health Email: [email protected] ABSTRACT Background : Provision of information on anesthesia procedures before the anesthesia is carried out must be given by health workers, especially by the anesthesiologists and nurse anesthetists. By providing information on good anesthesia procedures will lead to satisfaction and psychological and physiological comfort to the patients and increase the patients’ knowledge about an esthesia. Aim : To describe the satisfaction level of patients in pre general anesthesia towards the provision information on preoperative anesthesia procedures. Methods : This study was a descriptive study which implemented non - probability sampling techniqu e – the consecutive sampling method. The population of this study were all patients who undergone elective surgery under general anesthesia and met the inclusion criteria in this study. Based on the sampling technique used, there were 43 samples involved i n this study. The instrument in this study was a questionnaire to measure the satisfaction level. The analysis technique used is univariate analysis. Results : The study found that 33 respondents (76.7%) were very satisfied and 10 respondents (23.3%) were s atisfied with the provision of information on preoperative anesthesia procedures. Conclusion : The majority of patients were very satisfied with the provision information on general anesthesia procedures. The patients’ satisfaction with anesthesia services, especially on information provision on anesthesia procedures, must be improved continuously and it is necessary to conduct continuous evaluation on patients’ satisfaction. Keywords : Satisfaction level of patients, Information provision, General Anesthesia