GAMBARAN TINGKAT KEPUASAN PELAYANAN VAKSIN COVID-19 PADA MASYARAKAT DENPASAR SELATAN I Kadek Wahyu Sumertayas, Ni Luh Adi Satriani, S.Kp., M.Kep., Sp. Mat, , Ns. I Nyoman Arya Maha Putra, S.Kep., M.Kep., Sp.KMB, Program Studi Sarjana Keperawatan Institut Teknologi dan Kesehatan Bali Email: [email protected] ABSTRAK Tujuan. Penelitian ini bertujuan untuk mengetahui gambaran tingkat kepuasan pelayanan vaksin covid-19 pada masyarakat Denpasar Selatan. Metode. Desain penelitian deskriptif dengan pendekatan cross -sectional. Populasi pada penelitian ini adalah seluruh masyarakat Denpasar selatan yang berjumlah178371. Sampel yang digunakan adalah masyarakat dimasing-masing kelurahan atau desa berjumlah 438 responden yang dipilih dengan teknik stratified random sampling. Pengumpulan data menggunakan kuesioner dan analisis data yang digunakan yaitu uji univariate. Hasil. Dari 438 responden, Masyarakat sangat puas dengan pelayanan vaksinasi covid 19 ialah sebanyak 181 orang (41,3%).Masyarakat yang puas dengan pelayanan vaksinasi covid 19 ialah sebanyak 191 (43,6%).Masyarakat yang cukup puas dengan pelayanan vaksinasi covid 19 ialah sebanyak 66 (15,1%). Simpulan. Tingkat kepuasan pelayanan vaksin Covid 19 di Denpasar selatan mayoritas puas. Kata Kunci: Vaksin Covid 19, Covid 19, tingkat kepuasan pelayanan

THE LEVEL OF SATISFACTION TOWARD COVID-19 VACCINE SERVICE TO COMMUNITY AT SOUTH DENPASAR I Kadek Wahyu Sumertayasa Faculty of health Bachelor of Nursing Program Institute of Technology and Health Bali Email: [email protected] ABSTRACT Background: Corona virus is a disease that causes the respiratory system disturbances and experience symptoms such as cold, cough, fever, and shortness of breath. This disease can cause death if the symptoms get worse. Purpose: To determine the level of satisfaction toward Covid-19 Vaccine Service to community at South Denpasar. Method: This study employed descriptive design with cross-sectional approach. The population of this study were 178371 respondents from South Denpasar. There were 438 respondents recruited as sample of the study which were selected by using stratified random sampling. The data were collected by using questionnaire and analyzed by using univariate test. Result: The finding showed that there were 181 respondents (41.3%) very satisfied with Covid-19 Vaccine Service, there were 191 respondents (43.6%) satisfied with Covid-19 Vaccine Service, there were 66 respondents (15.1%) moderate satisfied with Covid-19 Vaccine Service. Conclusion: The majority of community at South Denpasar satisfy with Covid-19 Vaccine Service. Keywords: Covid-19 Vaccine Service, Covid 19, Service Satisfaction Level