Latar belakang: Beberapa penyebab dari penyakit kronis seperti umur, jenis kelamin, pendidikan dan lama menderita penyakit dapat mempengaruhi peningkatan jumlah pasien dengan penyakit kronis (DM dan hipertensi). Dukungan keluarga sangat diperlukan dalam proses penyembuhan pasien sehingga stress yang ditimbulkan dapat termanagemen dengan baik. Tujuan: Untuk mengetahui karakteristik, dukungan keluarga dan stres pasien dengan penyakit kronis (DM dan hipertensi). Metode: Desain penelitian deskriptif kuantitatif dengan pendekatan cross-sectional. Penelitian dilaksanakan di Klinik Bhayangkara Polres Tabanan. Populasinya semua pasien DM dan hipertensi. Sampel penelitian sebanyak 175 responden dengan menggunakan teknik simple random sampling. Data dikumpulkan menggunakan kuesioner karakteristik, dukungan keluarga dan stress. Data dianalisa dengan statistik deskriptif. Hasil: Karakteristik pasien dengan penyakit kronis umur > 60 tahun sebanyak 86 orang (49,1%), jenis kelamin Perempuan sebanyak 97 orang (55,4%), Pendidikan rendah (SD dan SMP) sebanyak 89 orang (50,9%) dan lama menderita penyakit kronis < 5 tahun sebanyak 94 orang (53,7%). Dukungan keluarga dalam kategori tinggi sebanyak 75 orang (42,9%) dan Stres dalam kategori stress sedang sebanyak 94 orang (53,7%). Kesimpulan: Karakteristik pasien dengan dukungan keluarga yang tinggi dapat meningkatkan proses kesembuhan pasien sehingga stress katagori sedang yang dialami dapat berkurang. Pemberian edukasi pasien beserta keluarga yang terjadwal secara rutin dapat meningkatkan pengetahuan keluarga dan menurunkan stress pasien sehingga mekanisme koping adekuat. Kata Kunci : Karakteristik, Dukungan Keluarga, Stres

Background: Chronic diseases are diseases which are not transmitted from one person to another, but have a long duration, progress slowly and require long-term management. Several causes of chronic diseases such as age, gender, education and duration of illness can influence the increase in the number of patients with chronic diseases (DM and hypertension). Family support is very necessary for patients’ healing process so that the stress can be managed well. Purpose: To describe the characteristic, family support, and stress of the patients with chronic diseases (DM and hypertension). Method: This study employed descriptive quantitative design with cross sectional approach. This research was conducted at Bhayangkara clinic of Tabanan Police Station. The population was all of the patients with DM and hypertension. There were 175 respondents recruited as the samples which were collected by using simple random sampling technique. The data was obtained by using characteristic, family support, and questionniare of stress. The data were analyzed by using descriptive statistic. Findings: The result showed that the characteristic of patients with cronic disease > 60 years old were 86 respondents (49.1%), 97 respondents (55.4%) were female, 89 respondents (50.9%) had educational background (elementary school and junior high school), and 94 respondents (53.7%) had cronic disease < 5 years. There 75 respondents (42.9%) had good family support and 94 respondents (53.7%) had moderate stress. Conclusion: The characteristic of patients with good family support can improve the patient’s recovery process so that the moderate stress can be reduced. Providing regularly education to the patient and family can increase family knowledge and reduce patient stress so that coping mechanisms are adequate. Keywords: Characteristics, Family Support, Stress